AI chatbots have become increasingly popular and widely used in various industries.
These early chatbots were often used for customer service, providing scripted responses to common questions and issues.
As technology advanced, so did the capabilities of chatbots. Rule-based chatbots were the next step in the evolution of AI chatbots.
Machine learning chatbots are able to learn from previous interactions with users, improving their ability to understand natural language and provide relevant responses.
NLP chatbots are able to interpret the meaning behind user inputs, rather than just matching specific keywords or phrases.