The Role of AI Chatbots in E-commerce:

 Enhancing the Customer Experience

One of the main advantages of AI chatbots in e-commerce is their ability to provide 24/7 customer service. 

AI chatbots are designed to provide quick and efficient service to customers. They can answer queries, provide product information, and even process orders. 

Chatbots can communicate with customers in their native language, which improves the customer experience and increases the chances of a sale.

chatbots can be integrated with inventory management systems to provide real-time product availability information. They can also be integrated with payment gateways to process orders and provide order tracking information.